Privacy Policy

Effective Date: February 2019

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1. What Information We Collect

When you visit our website or use our services, we may collect the following types of information:

• Personal Information: We collect personal details such as your name, postal address, email address, and phone number when you provide them to us. This information is necessary for us to communicate with you, fulfill your service requests, and provide customer support.

• Payment Information: If you make a purchase or payment through our website or in-person, we collect payment details such as credit card information and billing address. This information is used solely for processing payments and complying with financial regulations.

• Vehicle Information: To provide accurate and tailored automotive services, we may collect details about your vehicle, including its make, model, year, and Vehicle Identification Number (VIN).

• Transaction Information: We maintain records of the services you receive or purchase history with us. This helps us manage appointments, track service histories, and provide you with personalized recommendations based on your past interactions.

• Communications: When you contact us via email, phone, or through our website's contact forms, we may retain records of these communications. This allows us to respond to your inquiries, provide customer support, and improve our services based on your feedback.
   

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and Managing Services: We use your personal and vehicle information to schedule appointments, deliver the services you request (such as automotive repairs or maintenance), and ensure the quality and efficiency of our services.

• Communications: We use your contact information to communicate with you about your appointments, service updates, billing inquiries, and customer service issues. We may also send you promotional offers, newsletters, and updates about our services that may interest you, but you can opt-out of these communications at any time.

• Improving Our Services: We analyze information about your interactions with us to understand customer preferences and improve our services, website usability, and customer experience.

• Legal Compliance: We may use your information to comply with applicable legal obligations, such as tax and accounting requirements, or in response to lawful requests from authorities.
   

3. How We Share Your Information

We may share your personal information with the following parties under specific circumstances:​

• Legal Requirements: We may disclose your information when required by law, court order, or other governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
   

4. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You have the right to access and obtain a copy of the personal information we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete personal information we hold about you.

• Deletion: You can request that we delete your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which we collected it.

• Objection: You have the right to object to the processing of your personal information for direct marketing purposes. If you no longer wish to receive marketing communications from us, you can opt-out by following the unsubscribe link included in our emails or by contacting us using the information provided below.
   

5. Security of Your Information

We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. We regularly review our security procedures and update them as necessary to ensure the highest level of protection for your information.

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6. Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under 18 without appropriate consent, we will take steps to delete such information promptly.

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. We will notify you of any changes by posting the updated policy on our website and updating the effective date above. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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We appreciate your trust in us and are committed to protecting your privacy and personal information.